Shipping policy
Shipping Policy
All That Home Technology Solutions primarily provides products as part of our professional on-site installation services. However, we also offer select hardware for direct purchase. This policy applies to items purchased for shipping without professional installation.
Important Note on Professional Installations
Once a product has been professionally installed by our team, it is no longer eligible for standard shipping returns. All installed items are subject to our Return & Refund Policy and Terms of Service.
Shipment Processing Time
- All orders are processed within one (1) business day.
- Orders are not shipped or delivered on weekends or holidays.
- If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Shipment to P.O. Boxes or APO/FPO Addresses
All That Home Technology Solutions ships to addresses within the U.S. and U.S. Territories.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
All That Home Technology Solutions is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
All That Home Technology Solutions is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We do not ship outside the United States.
For questions regarding your shipment, please contact us at info@allthattechnology.com or call (469) 338-3053.