Terms of service

TERMS OF SERVICE

Effective Date: February 28, 2026

1. OVERVIEW

These Terms of Service ("Terms") apply to your access to and use of the website located at allthattechnology.com (the "Site") and any services or products provided by All That Home Technology Solutions ("ALL That Technology," "we," "us," or "our"). We provide professional installation and support for home technology in the Dallas-Fort Worth area, including TV mounting, whole-home Wi‑Fi, security camera installation, smart home setup, and IT/computer support.

By accessing the Site, booking an appointment, requesting a quote, purchasing products, or otherwise using our services (collectively, the "Services"), you agree to these Terms. If you do not agree, do not use the Site or Services.

2. SERVICES & WORKMANSHIP GUARANTEE

2.1 Service Scope

We provide installation, configuration, troubleshooting, and related support services for home technology. The exact scope, pricing, and timeline may be confirmed in person, by phone, by text, by email, or through an invoice/estimate/work order.

2.2 Access, Safety, and Site Conditions

You agree to provide safe and reasonable access to the work area and to disclose any known hazards or unusual conditions (including but not limited to: prior water damage, electrical issues, pest activity, masonry/brick/stone walls, metal studs, plaster/lath, in-wall obstructions, prior repairs, or non-standard construction). We may pause or decline work if conditions are unsafe or not as represented.

2.3 Completion; No Refunds After Completion

Because our Services are time- and labor-based, Services are non-refundable once completed. If you have concerns about the quality of our work, please contact us promptly so we can evaluate and address the issue under the workmanship guarantee below.

2.4 Workmanship Guarantee 1 Year

We stand behind our work. We offer a workmanship guarantee for 365 days from the date the Service is completed (the "Guarantee Period"). During the Guarantee Period, if our installation workmanship is defective, we will, at our option, re-perform or repair the affected portion of the Service at no additional labor cost.

This workmanship guarantee:

  • covers labor/workmanship only, not devices, parts, or manufacturer performance;
  • does not cover issues caused by misuse, accidents, alterations by anyone other than us, power surges, internet service outages, software/firmware changes by manufacturers, normal wear and tear, or acts of God;
  • does not cover failures resulting from pre-existing or hidden conditions at the installation location (including wall composition, structural defects, old wiring, or concealed plumbing/electrical elements).

3. PRODUCTS (IF PURCHASED THROUGH US)

If we sell or supply products (including mounts, cables, networking equipment, cameras, TVs, or smart home devices), the following applies:

  • Right to limit sales: We reserve the right to limit sales of products or Services to any person, household, geographic region, or jurisdiction, on a case-by-case basis and as permitted by law.
  • Pricing and availability: Product descriptions, availability, and pricing are subject to change at any time without notice. We may correct pricing errors and may cancel/refuse orders where permitted by law.
  • Manufacturer warranties: Products may be covered by a manufacturer warranty (not ours). Any manufacturer warranty is provided by the manufacturer, not ALL That Technology, we will however handle all claims necessary on your behalf, as well as replace said equipment with comparable item if its found to have viable manufacture coverage. unless we explicitly state otherwise in writing.

4. LIMITATION OF LIABILITY

To the fullest extent permitted by law:

4.1 Liability Cap

Our total liability for any claim arising out of or related to the Site, Services, or products (whether in contract, tort, negligence, strict liability, or otherwise) is limited to the amount you paid for the specific Service that gave rise to the claim.

4.2 No Responsibility for Pre-Existing Conditions

We are not responsible for damage, failure, or performance issues caused by pre-existing, hidden, or latent conditions, including but not limited to: weak or deteriorated drywall, plaster, brick/mortar defects, metal studs, prior patchwork, water damage, inadequate backing, improper prior mounts/anchors, in-wall obstructions, or non-code electrical/internet wiring.

4.3 No Responsibility for Manufacturer Defects or Device Performance

We are not responsible for manufacturer defects, design flaws, recalls, or failures of any device or product, whether purchased through us or supplied by the customer. Device functionality, apps, firmware/software updates, and third-party platform changes are outside our control.

4.4 Exclusion of Certain Damages

We are not liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, loss of data, loss of use, interruption of service, or replacement costs, even if advised of the possibility of such damages.

Some jurisdictions do not allow certain limitations; in those jurisdictions, our liability will be limited to the maximum extent permitted by law.

5. SECURITY INSTALLATION DISCLAIMER (NOT A MONITORED SECURITY COMPANY)

We may install security cameras, video doorbells, sensors, smart locks, alarm panels, or related devices. We are an installation and support provider only. We are not a monitored security company. We do not provide 24/7 monitoring, dispatch, emergency response, guard services, or guaranteed prevention of theft, intrusion, or harm.

Any monitoring, cloud recording, notifications, subscriptions, or similar services are provided by third parties (for example, device manufacturers and their platforms) under their own terms. We are not responsible for third-party uptime, outages, cybersecurity incidents, privacy practices, or data handling.

6. BILLING ACCURACY (CUSTOMER RESPONSIBILITY)

You are responsible for providing accurate, current, and complete information for quotes, scheduling, invoices, warranties/registrations, and payments, including your name, service address, email, phone number, and payment details. You agree to promptly update information as needed.

If you provide incorrect or incomplete information, we may be unable to complete Services, and you may be responsible for additional time, return trips, or rescheduling costs.

7. PROHIBITED USES

You agree not to use the Site or Services:

  • for any unlawful purpose, or to solicit others to perform unlawful acts;
  • to violate any applicable federal, state, local, or international law or regulation;
  • to infringe or misappropriate our intellectual property or the intellectual property rights of others;
  • to transmit malware, spyware, or other harmful code;
  • to interfere with, disrupt, or attempt to gain unauthorized access to the Site, our systems, or related networks;
  • to submit false or misleading information, impersonate others, or misrepresent affiliation;
  • to harass, threaten, abuse, defame, or otherwise violate the rights of others.

We may suspend or refuse service to the extent permitted by law if we reasonably believe a prohibited use has occurred.

8. GOVERNING LAW

These Terms and any dispute arising out of or relating to these Terms, the Site, or the Services are governed by the laws of the State of Texas, without regard to conflict of law principles.

9. CONTACT INFO

Questions about these Terms or our Services can be sent to:

All That Home Technology Solutions
Email: info@allthattechnology.com
Phone: 469-338-3053
Website: allthattechnology.com